Created a complete mobile design system from scratch to support the development of mobile applications at DM. The system covers all major UI elements with clear guidelines for consistent implementation.
Transformed the existing credit application without modifying the infrastructure. I merged UI/UX flows into a single, intuitive path, prioritized key products, low-conversion tools and NG engagement and new priorities.
Designed a unified internal platform consolidating 4+ legacy systems into a single web application with SSO authentication, modular navigation, and role-based access for 200+ customer service operators at DM.